Service Library - FAQ
Caterpillar Energy Solutions GmbH

How do I register in the Service Library?

Read the registration information.

1. Log in with your CWS-Access Data.

We do not send out login details.
Please use the login details for your CWS account.

2. Fill out the form.

Make sure you enter the correct approving manager.
Check who your approving manager is. Fill out the form >> and you will receive an email with the name of your approving manager. Please notify ServiceLibrary@cat.com if the registered Approving Manager has changed.

3. Your approving manager will receive an email.

Approval is granted when the approving manager replies to this email with “Approved” or “Rejected.”

4. Access will be set up in the Service Library.

This may take some time.

5. You will receive a confirmation email.

You now have access to the Service Library.

How do I log in to the Service Library?

Prerequisite

You have a CWS account.

You have fully registered with the Service Library see above >>.

1. From the Service Library website, click on the Login >> link.

2. Log in with your credentials from your CWS account.

Which access data (username & password) do I have to enter?

In the Service Library, log in with your CWS account credentials.
So you need a CWS account. Contact your Identity Manager if you do not have a CWS account.

The Service Library does not issue a password or username.